Values We CARE! We will eliminate the backlog of SI investigations and will be fully compliant against agreed timelines for all new reported incidents in order to give patients and families answers in a timely way, We will introduce the new complaints process to ensure transparency and candour in our responses, We will commence the pilot Calls for concern (Ryans Rule) to support adult patients, their families and carers, to raise concerns if a patient's health condition is getting worse or not improving as well as expected. It was under the same scheme that another NHS trust - which was at the centre of England's largest inquiry into baby deaths - was also paid nearly 1m. On 13 February 2020 the Minister of State, DHSC, confirmed in Parliament that, following concerns raised about the quality and outcomes of maternity and neonatal care, NHS England and NHS. In addition we are publishing anopen letter to all residents of East Kentresponding to the Investigation and setting out what we intend to do to address the concerns it has raised. Ensure that staff are afforded the opportunity to have their performance formally reviewed. Requires improvement Reports for every organisation that participated in the latest NHS Staff Survey can be found below. 13 August 2014, East Kent Hospitals University NHS Foundation Trust: Use of resources report published 7 April 2021 for - PDF - (opens in new window), East Kent Hospitals University NHS Foundation Trust (May 2015) for - PDF - (opens in new window), East Kent Hospitals University NHS Foundation Trust (December 2014) for - PDF - (opens in new window), East Kent Hospitals University NHS Foundation Trust (July 2014) for - PDF - (opens in new window), East Kent Hospitals University NHS Foundation Trust (March 2014) for - PDF - (opens in new window), East Kent Hospitals University NHS Foundation Trust for - PDF - (opens in new window), In Despite some inconsistencies in risk assessment at directorate level, risks are reviewed regularly and escalated through the governance structure. On Wednesday and Thursday this week, the trust's maternity services were subject to an unannounced inspection from the CQC. What losses did Russia suffer in the Wagner revolt? For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. About us We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 759,000 people. The Care Quality Commission (CQC) is investigating East Kent Hospitals NHS Trust but has not yet decided whether to prosecute. Good A high a number of complaints were referred to the Ombudsman, and there were 16 open cases as of December 2013. Address. No rating/under appeal/rating suspended Ensure that the electronic system for allocating NHS numbers to new born babies should be functioning, in order to avoid the risk of babies missing screening tests through a manual process with insufficient printers available. All core services are provided at both William Harvey Hospital and QEQM Hospital whilst at Kent and Canterbury Hospital there are no maternity beds and a minor injuries unit with an emergency care centre rather than a full emergency department service. An independent review into East Kent NHS Hospitals Trust in October 2022 found up to 45 babies might have survived had they received better care. The board understands it's three key risks. Published We provide essential support services, from procurement and facilities management to catering and portering. Ethelbert Road. East Kent Hospitals University NHS Foundation Trust has an overall rating of 3.3 out of 5, based on over 68 reviews left anonymously by employees. All core services are provided at both William Harvey Hospital and QEQMHospitalwhilst at Kent and Canterbury Hospital there are no maternity beds and a minor injuries unit with an emergency care centre rather than a full emergency department service. East Kent Hospitals University NHS Foundation Trust Reviews in East Kent hospitals: Care watchdog inspects trust after baby death Despite recruitment challenges staffing levels had improved. We're positive, kind and polite. Take steps to ensure the 62-day referral to treatment times for cancer patients is addressed so patients are treated in a timely manner and their outcomes are improved. The trust must ensure the hospital has sufficient capacity to cope with the number of women in labour and new born babies on a day to day basis. <> East Kent Hospitals University NHS Foundation Trust - YouTube This relates to our value that ensures people feel teamwork, trust and respect sit at the heart of everything we do. Read about our approach to external linking. Access to cardiotacography CTG equipment in maternity services had been improved. 27 0 obj 22 0 obj the service is performing exceptionally well. East Kent Hospitals University NHS Foundation Trust - CQC Throughout the trust there was a number of individual clinical services that were poorly led. We don't rate every type of service. We will introduce Patient Participation Group representatives to board sub-committees, We will implement our Patient Voice and Involvement Strategy incorporating diversity and health inequalities as a priority. Trusts were required to assess whether they had met the maternity safety "actions", including reducing error and acting on the concerns of patients. They link to the areas for action in the independent investigation report and to our values: that people should feel cared for, safe, respected and confident that we will make a difference. we have taken enforcement action. The NHS could be much better at: Dont include personal or financial information like your National Insurance number or credit card details. The trust was able to qualify for a payment if its board certified all standards were met. Ensure there are sufficient numbers of midwives to meet national safe staffing guidelines of 1:1 care in labour. Concerns have been raised yet again at East Kent Hospitals Trust despite efforts to improve. In order to secure the money, spent on new equipment, the trust certified it was meeting all of the standards. However, Dover, Thanet and Shepway are all below the national averagefor child poverty. Get this page going by posting your interview experience. We have aggregated the ratings to provide an updated overall rating for the trust of requires improvement. The first in March 2014 led to an overall rating of inadequate and as a consequence the trust was placed into special measures by Monitor. The trust is likely to be criticised at an inquest into the death of baby Harry Richford on Friday, East Kent is one of England's largest hospital trusts, At the start of the inquest, the trust apologised for the care Harry received, The endangered languages that are fighting back. East Kent NHS trust report: 'Deplorable' failings led to deaths of We will review the effectiveness of the Oversight Group and act on any findings. Ensure that suitable arrangements are made for patients with mental health issues whilst awaiting assessment. There are 138,000 day case attendances. there are some services which we cant rate, while some might be under appeal from the provider. This forum will include representatives from patients and families as well as our Council of Governors, and will provide oversight of the programme, making sure there is engagement with those who use our services and that steps are taken to address the issues identified in the report. Staff at all levels are contributing to the improvement programme and as a result a momentum of improvement is apparent within the organisation. Wagner's network in Africa faces uncertain future, Prigozhin's soldiers rage while others cry conspiracy, How one temple feeds 100,000 people a day. It should also review its arrangements for the management of patients outlying in non-speciality beds to ensure the quality and safety of their care is not compromised. Registered Office: Management Offices, William Harvey Hospital, Kennington Road, Willesborough, Ashford, Kent, England, TN24 0LZ. East Kent Hospitals Nhs Trust Jobs - 2023 | Indeed.com Specialist bereavement midwives are also working with families to improve how we care for families after a bereavement. They will be supported by our Improvement Office, which will help give teams the training and tools they need, and our Executive Directors will set the focus and coach leaders in how to support change. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. endobj It was a teaching trust and has been a university hospital trust since 2007. A supporting performance management structure has been placed around the trust including the placement ofa Monitor director of improvement. However, there were also areas of poor practice where the trust needs to make improvements. We are a large hospitals Trust, with five hospitals and a number of community clinics serving around 700,000 people in east Kent. East Kent maternity deaths: Babies might have survived with - BBC Our response to the Reading the Signals report, Queen Elizabeth The Queen Mother Hospital, the Trust Board formally accepted the report in full, open letter to all residents of East Kent. We will continuously seek opportunities to improve the physical environment for staff and patients. The trust operates from three acute sites; William Harvey Hospital (WHH)Ashford, Queen Elizabeth the Queen Mother . This is an overview of the East Kent Hospitals University NHS Foundation Trust Ashford campus or office location. might have survived had they received better care. Patients feel listened to, involved and their concerns acted upon, We are honest and transparent in communicating with patients and admit when we get things wrong, We will establish a Reading the Signals Oversight Group which will include representatives from patients and families as well as our Council of Governors. Changes in leadership in end of life care and maternity services had only recently been realised and as a result had yet to fully address the issues relating to these services. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Clinical staff raised detailed concerns with CQC and with executives in the trust. This relates to our value that ensures people feel cared for as individuals. an inspection looking at part of the service. The results for stroke and diabetes were worse than the England average for Kent and Canterbury Hospital, and in the case of stroke indicating a deteriorating trend. In some cases equipment was not adequately maintained and was out of date and unsafe. the service isn't performing as well as it should and we have told the service how it must improve. Consider how the environment in which surgical services are provided would be suitably maintained. We also use cookies set by other sites to help us deliver content from their services. Some of this work can be implemented quickly, but some outcomes may take longer to achieve. Now NHS bosses in Kent and Medway are highlighting "serious" concerns which extend beyond their maternity departments, the Health Service Journal has reported., external. The East Kent Hospitals Trust apologised for failing to "provide the standard of care and support" needed. Ensure the number of staff appraisals increase to meet the trust target. We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. the service isn't performing as well as it should and we have told the service how it must improve. Registered Office: Management Offices, William Harvey Hospital, Kennington Road, Willesborough, Ashford, Kent, England, TN24 0LZ. We will evaluate the effectiveness of Calls for concern and roll out Trust-wide. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Get directions (opens in Google Maps) Ensure generalist nurses caring for end of life patients undergo training in end of life care and the use of end of life care documentation. Tests Your GP or consultant may ask you to come to the hospital for a test or x-ray. Ted Baker, chief inspector for hospitals at the commission said: "CQC's 2016 inspection rated maternity services at East Kent NHS Foundation Trust as 'requires improvement', identifying that staffing levels were impacting on the quality of patient care. Use the 'Search for an organisation' functionality to filter results. This transformational change has been well structured and designed to deliver improvements in access, notes availability and overall patient experience. On Thursday night, East Kent Hospitals University NHS Foundation Trust said in a statement: "We are truly sorry for the death of baby Harry and our thoughts and deepest sympathies go out to Harry's family. At least seven preventable baby deaths may have occurred at the trust since 2016, a BBC investigation found. 1 East Kent Hospitals University NHS Foundation Trust Quality Report 23/04/2021. Over a fiveyear period, the Trust is predicted to make 2.3M in savings as a conservative estimate. We also held three listening events in Canterbury, Margate and Ashford. Click the links below for details of our meetings held in public, including dates, agendas and minutes: Queen Elizabeth The Queen Mother Hospital, Emergency Preparedness, Resilience and Response, Our vision, mission, values and objectives, 2021 EastKentHospitalsUniversity NHSFoundationTrust, Reducing falls to reduce harm to patients, Reducing healthcare-acquired infections to reduce harm to patients, Reducing deaths from sepsis and respiratory failure, Improving theatre capacity to reduce patient waits. there are some services which we cant rate, while some might be under appeal from the provider. <> Supply chain opportunities for local companies; and Social responsibilities and community engagement. East Kent NHS Foundation Trust has apologised, saying it has "not always provided the right standard of care". We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. "A detailed action plan continues to be implemented which includes additional training for staff, an increase in safety briefings, senior clinical reviews in our emergency departments and a standardised approach for serious incidents across all departments," she added. The Pillars of Change set out the practical steps we have already begun to put into place and include the further work to be delivered over the next three years. This is an organisation that runs the health and social care services we inspect, Download full inspection report for - PDF - (opens in new window), Published The trust consists of five hospitals and community clinics and almost 7,000 babies . Communication following the withdrawal of the Liverpool Care Pathway had been poor and resulted in confusion and misunderstanding about alternative tools to support patients at the end of their life. For the other services we have maintained the ratings from the July 2015 inspection. Sacked teacher vows to defend 20 years of absence, When Miss World's arrival in India ignited protests, Kyiv likely to have retaken land held since 2014 - UK. As a social values organisation, 2gether will engage with the social enterprise networks within Kent. In September 2021 we established the Maternity and Neonatal Assurance group, chaired by the Chief Nursing and Midwifery Officer and attended by the non-executive director maternity champion (a senior clinician). Develop a formal vision and strategy for womens health services to enable the development of a modern maternity service which is woman centred, underpinned by a sound evidence base and benchmarked against best practice standards. Staff and executives supported this strategy. The group will meet in public and report directly to the Board of Directors., We will establish a programme of meetings with families, We will also implement a Trust-wide Patient Participation Group which is fully inclusive, with a patient representative as joint chair, We will expand Your Voice Is Heard in maternity to include a process for women to feel safe raising concerns, co-produced with families, We will establish and implement a process for case reviews for families where required. Gillingham, Report published: We are carrying out checks on locations registered by this provider. Weve seen real success in East Kent Hospitals through initiatives like Listening into Action, We said, we did, and I can. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings.
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